Frequently Asked Questions
Everything you need to know about our premium garden furniture and outdoor solutions.
What type of timber do you use for your garden furniture?
We exclusively use high-quality, pressure-treated timber sourced from sustainable forests. This ensures all our products are resistant to rot, fungal decay, and insect attack for up to 15 years.
Does my furniture arrive pre-assembled?
Most of our larger items are delivered in a semi-assembled state to ensure safe transit. We provide comprehensive, easy-to-follow instructions and all necessary fixings for quick home assembly.
How much does shipping cost within the UK?
We offer free standard shipping to most UK mainland addresses. Some remote areas or Highlands locations may incur a small delivery surcharge which is calculated at the checkout.
What is your return policy?
If you are not completely satisfied with your purchase, you can return the item within 30 days of delivery. Please ensure the product is in its original condition and packaging.
How do I maintain my wooden garden products?
While our timber is pressure-treated for longevity, we recommend applying a water-repellent wood stain or oil annually to maintain the aesthetic appearance and provide extra protection against the elements.
Do you offer bespoke sizing for workbenches or planters?
Yes, we specialize in custom outdoor solutions. If you have specific dimensions in mind that are not listed on our site, please contact our customer service team for a bespoke quote.